Nokia BL-5C Battery Recall
August 16th, 2007Just Up, Rants, Technology, Tidbits, Tips.
While listening to the local radio on my way home, I heard that Nokia was officially recalling batteries. My dad own two Nokia phones, so I was listening to the reporter just to know how we can find out if our phones’ batteries have to be replaced. Good thing Nokia has a site that make it easy to check. See Product Advisory: Nokia BL-5C battery. Check out my dad’s phones and one is on the list so I did the battery identification number check. Phew. It wasn’t defective.
They also interviewed Lilibeth Legasto, one customer who had recently filed a complaint against Nokia. Note, she only filed a complaint, citing that it is our moral obligation to help global brand improve the quality of the products they sell. If she had chosen to sue for damages and all, it would have been yesterdays news in a flash. It has become more of an information campaign because she wants people to know that there is a possibility that it could injure individuals or lives could be lost.
The radio show host commented that her case is only one out of a hundred formally filed complaints with regard to faulty or defective batteries. Imagine, out of a purported a billion Nokia phones sold, Nokia is offering to replace some 46 million mobile phone batteries.
The phones affected are Nokia 1100, Nokia 1100c, Nokia 1101, Nokia 1108, Nokia 1110, Nokia 1112, Nokia 1255, Nokia 1315, Nokia 1600, Nokia 2112, Nokia 2118, Nokia 2255, Nokia 2272, Nokia 2275, Nokia 2300, Nokia 2300c, Nokia 2310, Nokia 2355, Nokia 2600, Nokia 2610, Nokia 2610b, Nokia 2626, Nokia 3100, Nokia 3105, Nokia 3120, Nokia 3125, Nokia 6030, Nokia 6085, Nokia 6086, Nokia 6108, Nokia 6175i, Nokia 6178i, Nokia 6230, Nokia 6230i, Nokia 6270, Nokia 6600, Nokia 6620, Nokia 6630, Nokia 6631, Nokia 6670, Nokia 6680, Nokia 6681, Nokia 6682, Nokia 6820, Nokia 6822, Nokia 7610, Nokia N70, Nokia N71, Nokia N72, Nokia N91, Nokia E50, Nokia E60.
Around 30% or so of these handsets are in the mid to low price range. The Nokia 1100 has sold more than 200 million units. In the Philippines alone, taxi cab drivers and jeepney drivers sport this unit. What if a phone were to explode while these public transports were moving, it would cause harm to many individuals.
With regard to the way Nokia is handling the recall, many Filipinos have voiced (or texted) concerns to the media that it is difficult to go online and check. It would be much more realistic for someone to drop by a Nokia outlet and have their phones checked there. What do you think?
I have to agree with you. People should be able to stop in to a retailer and exchange their battery for a new one if it is defective. It’s ridiculous that you should have to jump through hoops to get a replacement for a dangerously defective item. An item which people will no doubt continue to use since we have all become dependent on them.
You should know that your captcha thing down there didn’t stop my comment from going through, even though I didn’t type the two words. I hit submit before I paid attention to what it was. Just thought you should know.
Thanks for that notice Mrs. Flipphead. I decided to turn off the plugin for now. I had been wondering why there has been the same amount of spam even when I had already installed the plugin. My next steps would be to find a filter that actually works!
Hi. bough a Nokia 3310 last week and guess what. my battery was on e of the defective ones. I realized this after it I realized within 2 days of buying the phone that it wasn’t retaining power. I went to the retailer where I’d bought the phone and they exchanged the battery for me. The new one had the same problem. Upon returning it they informed me that they couldn’t change it for me as they don’t have a warranty for the battery but only the phone and had only exchanged it for me the first time as a favor.
A friend told me to visit Nokia.com to check my battery. I entered the serial number, only to find out that the BL-5C battery was faulty and had already been registered by another person. I went to a Nokia care center and they told me that I shouldn’t use the battery and that they weren’t replacing the batteries at the moment as the replacements hadn’t come. About the battery being registered by another person, they told me to visit their main Nokia outlet at Ngong Race course Biz Park. I have no idea where that is. I’m discouraged coz I have to buy a new battery now after buying a new phone less than a week ago. I’d really saved to buy that phone. It’s discouraging to get faulty items like that coz u end up spending more cash.